Last updated: 5 February 2026
These Terms & Conditions (“Terms”) apply to purchases made by consumers (“you”, “Client”) from iML Marcin Litkie(“we”, “us”, “our”), including custom services and digital products (templates, packs, downloadable assets). By placing an order, you agree to these Terms.
1. Company details
Service Provider: iML Marcin Litkie
Address: ul. Sójka 6, 96-325 Radziejowice, Poland
Email: contact@iml-digital.com
Currency: EUR
2. Definitions
- Consumer: a natural person acting for purposes outside their trade, business, or profession.
- Services: bespoke creative services (e.g., branding, visual identity, web/landing design, motion, consulting).
- Digital Products: ready-made digital items (e.g., template packs, design packs, downloadable files).
- Deliverables: outputs delivered under Services (final files as specified).
- Working/Source files: editable project files (e.g., AI/PSD/AE) unless included explicitly.
- Order: your purchase via checkout or written acceptance of our offer/quote.
3. Scope of supply
3.1. The scope, price, timeline, and included items are defined in the offer/quote, product description, invoice, or order confirmation.
3.2. Anything not explicitly included is out of scope and may require an additional fee.
4. Order process and acceptance
4.1. An Order is binding when we confirm it in writing (email is sufficient) and/or when we receive the first payment (deposit), depending on the arrangement.
4.2. We may refuse an Order if requested content is unlawful or infringes third-party rights.
5. Prices and payments (50/50)
5.1. Prices are listed in EUR and may include/exclude VAT depending on applicable rules (as stated at checkout/invoice).
5.2. Services: payment is split 50% deposit to start work and 50% upon completion, before final delivery/handover.
5.3. Digital Products: payment is due in full at checkout.
5.4. Work may be paused if payments are overdue.
6. Delivery and timelines
6.1. Services: timelines depend on your timely delivery of materials and feedback. Delays from the Client extend timelines accordingly.
6.2. Digital Products: delivery is typically immediate via download link or email, unless stated otherwise.
7. Revisions (Services only)
7.1. Unless specified otherwise in the offer/quote, Services include two (2) revision rounds per agreed stage.
7.2. A revision round means one consolidated list of changes submitted at once.
7.3. Additional revision rounds or out-of-scope changes may be billed at an hourly rate or fixed add-on fee (as communicated before work continues).
7.4. Once you approve a concept or stage, changes that revisit approved decisions may be treated as additional work.
8. Client responsibilities
8.1. You agree to provide accurate information, materials, and timely feedback.
8.2. You confirm that you own or have permission to use all materials you provide (e.g., text, photos, logos, trademarks).
8.3. You are responsible for reviewing and approving final content (names, dates, addresses, legal text). We are not liable for errors you approved.
9. Intellectual property & licenses
9.1 Services (custom work)
- Until full payment is received, all concepts, drafts, and Deliverables remain our property.
- After full payment, you receive the rights set out in the offer/quote. If not specified, the default is:
- a worldwide, non-exclusive, perpetual commercial-use license for the final Deliverables, for your own brand/business use;
- Working/Source files are not included unless explicitly stated.
9.2 Digital Products (templates, packs)
Digital Products are licensed, not sold. Unless the product description states otherwise, you receive a non-exclusive, worldwide, perpetual Commercial License to use the Digital Product for commercial projects, including client work, subject to the restrictions below.
License restrictions (always):
- You may not resell, redistribute, share, sublicense, or publish the Digital Product (or close derivatives) as a competing template, pack, or downloadable product.
- You may not claim authorship or register the Digital Product as your own intellectual property.
- You may modify the Digital Product for your own use; restrictions still apply to redistribution.
9.3 Third-party assets
Fonts, stock images, plugins, and other third-party assets may require separate licenses. Unless explicitly stated otherwise, you are responsible for obtaining such licenses.
10. Portfolio and confidentiality
10.1. Unless you request confidentiality in writing before the project starts, we may showcase completed work in our portfolio, social media, and case studies.
10.2. For confidential projects, we will not publish identifiable details, except where required by law.
11. Consumer right of withdrawal (EU/EEA/UK)
11.1. If you are a consumer, you may have a statutory right to withdraw from a distance contract within the applicable period in your country of residence.
11.2. Digital Products: If you request/accept immediate delivery of digital content, you acknowledge that you may lose your right of withdrawal once the download/delivery begins, as permitted by consumer law.
11.3. Services: If you request that we start the Service before the withdrawal period ends, you acknowledge that:
- you may be required to pay for work performed up to the withdrawal date (pro rata), and
- the right of withdrawal may be lost once the Service is fully performed, where allowed by law.
12. Cancellation (Services)
12.1. You may cancel at any time by written notice.
12.2. Once work has started, the 50% deposit is non-refundable, except where mandatory consumer law provides otherwise.
12.3. If cancellation occurs after work has progressed beyond the deposit value, we may invoice proportionally for work completed up to the cancellation date; we will provide a summary upon request.
13. Defects, complaints, and remedies
13.1. If Deliverables are not in conformity with the agreed scope, notify us within 14 days of delivery, describing the issue.
13.2. We will remedy defects within a reasonable time by correction, replacement, or a proportionate price reduction where appropriate.
14. Liability
14.1. Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law (e.g., for fraud or intentional misconduct).
14.2. We are not liable for issues caused by third-party platforms (hosting, social media, printers), or your misuse of Deliverables.
14.3. To the maximum extent permitted by law, our total liability is limited to the fees you paid for the relevant Order.
15. Force majeure
We are not liable for delays or failure caused by events beyond our reasonable control (e.g., outages, illness, natural disasters, war, governmental actions).
16. Data protection
We process personal data in accordance with applicable data protection laws (including GDPR where applicable). For details, please review our Privacy Policy available on our website.
17. Governing law and disputes
These Terms are governed by the laws of Poland, without prejudice to mandatory consumer protection laws in your country of residence. We encourage good-faith negotiation before formal proceedings.
18. Final provisions
If any clause is invalid, the remaining clauses remain effective. The Terms applicable to your purchase are the version in force at the time of your Order.
1) Digital Products (instant download) – required
I agree to immediate delivery of digital content and acknowledge that I may lose my right of withdrawal once the download or delivery begins.
2) Services (start work immediately) – use when applicable
I request iML to start the service before the end of the withdrawal period and acknowledge that if I withdraw, I may be charged proportionally for work completed up to that time.
3) General – required
I have read and accept the Terms & Conditions.